Prompt and efficient response to all inquiries and
policy submissions
24/7 claims submission
process and prompt claim
turnaround time
State of the art agent and insured portal utilizing new technologies to allow for excellent communication and faster response time
At HDI, we are not only experienced underwriters but also industry professionals who have bred, raised, trained, shown, and raced an assortment of breeds across multiple disciplines. Each policy request and submission is viewed independently by one of our passionate, experienced staff members. We understand the business because we live it.
HDI has staffed its equine claim department with individuals who possess a high degree of equine knowledge, technical expertise, claim handling skills and compassion. We understand that the claims process is the proof of the product purchased by the client and each claim is approached with the aim to reach a timely resolution. Through our collaborative and consultative approach, our staff operates to make the claim process as effortless as possible.
Download